I’ve just blogged “Rocking the Library” at Libraries Interact.
Links of interest 20/10/2010
QR Codes
(What’s a QR Code? See QR Codes: An Overview.)
Google has launched goo.gl, a URL shortening service (like tinyurl.com, bit.ly, etc) which as a bonus gives you a QR code: eg http://goo.gl/Xxyl links to this blog and http://goo.gl/Xxyl.qr gives you a pretty QR code you can paste onto a poster. Shortly thereafter, bit.ly joined in the fun.
On the downside I recall reading (somewhere on the internet; it sounded plausible at the time) that, cool as QR codes sound, since they’re mostly being used by advertisers, actual real people aren’t really all that keen on using them.[citation needed] On the upside, I’ve also heard anecdotes from people who do use them. And in any case they don’t cost any money and almost zero time.
Library tutorials
- An old post I just came across: Subversive Handouts: One Librarian’s Secret Weapon – a sneaky way to get some extra face-time with a class.
- When an imploring librarian is not enough – a sneaky way to get students to actually want to use Web of Science etc rather than Google Scholar
Open Access
- Dramatic Growth of Open Access
- The Economics of Open Access points out that “Every time a researcher or teacher cannot get to the information she needs to do her work, or must obtain it by labor-intensive means like interlibrary loan or direct contact with the author, time and knowledge, which are both worth money, are wasted; open access reduces that loss.”
- Open access: the world is your consortium sees open access as a new solution for the inability of library consortia, let alone individual libraries, let alone individual scientists, to be able to afford access to journals.
- Almost Halfway There: an Analysis of the Open Access Behaviors of Academic Librarians “presents results of a study of open access publishing and self-archiving behaviors of academic librarians” and discusses “several strategies to encourage academic librarians to continue embrace open access behaviors”.
Links of interest 22/9/10
Assessing the (Enduring) Value of Libraries
MIT Libraries has created a Beta Graveyard for trial projects that aren’t being continued – nice to see what’s happened to old ideas.
Cyberpunk Librarian, part 1 – a librarian and a library robot; a problem and a cunning solution.
The launch of Foursquare buttons for websites – a button you can easily add to any website that lets users link your site and your physical location on their phone.
Hacking Summon in Code4Lib describes how OSU made their data display more tidily
Possible topics for crowd-sourced research
Since first talking about this I’ve been pondering what topics would make good candidates to try out the model. I think it should be something that:
- is of interest to as many people as possible; and
- can be contributed to by as many people as possible;
- as easily as possible.
With these criteria in mind I’ve come up with two possible ideas:
A. Trends in patrons’ use of electronic equipment in the library
This is basically an extension of the article that inspired my thinky thoughts to start with, which did headcounts to measure laptop use in their library. We could extend this to, say, a headcount of
- total people, of course;
- users of library computers;
- users of personal laptops;
- PDAs;
- cellphones;
- and a handy ‘other’ category.
We could decide what time(s)/day(s) to run the headcount on, set up an online spreadsheet, and anyone wanting to participate could do their headcount and enter the data into the spreadsheet. Whether people can only participate once, or can do it recurrently, there’ll be value either way. It’s simple and quantitative and easy.
B. Librarians’ perceptions of the quality of vendor training
(ie training provided by vendors in the use of their products to librarians, in case that’s not clear)
This is. Perhaps a delicate topic. I’ve been thinking for a while about blogging about my own perceptions, all aggregated and anonymised but it still feels a bit “bite the hand that holds all our resources”, because my perceptions are not good. But perhaps it would be less awkward if it came from a whole lot of librarians. And vendors are starting to respond more and more to concerns raised in social media so maybe it would actually get some attention and help vendors provide better training.
OTOH this would be an inherently messy topic to research. It’d be a good test of whether crowdsourcing a qualitative research topic could work, but perhaps not a good test of whether crowdsourcing research per se is workable. There’d need to be a lot of discussion about what exactly we want to research:
- Likert scales of measures on eg amount of new info, amount of info already known, familiarity of trainer with database, ability of trainer to answer questions…?
- more freeform answers about problems with presentations eg slides full of essays, trainer bungles example searches…?
- surveying trainers themselves to find out what kind of training they get in how to give a good presentation?
So.
So, for anyone interested in going somewhere with this — or just interested in reading the results — what do you think? Topic A, topic B, topic C (insert your own topic here), or all of the above?
Links of interest 26/8/10
Scandal du jour (aka the power of social media)
JSTOR’s new interface made searches default to covering their entire database – so results might include articles students didn’t have access to on JSTOR and which wouldn’t even be linked via OpenURL to the library’s subscription in another database. (Meredith Farkas describes the problems neatly.) Librarians complained loudly on blogs, JSTOR’s Facebook page, and elsewhere, and a day later JSTOR has announced that they’ll change the default while they continue work on OpenURL.
Tools
WolframAlpha has added widgets that focus on a specific kind of data and can be embedded into a webpage by copying and pasting the code. Categories cover all kinds of subject areas – some widgets might be relevant in a subject guide. (You’d need to add a new rich text box, then select the plain text editor and copy/paste in the embed code from WolframAlpha.)
Librarian as resource
University of Michigan Library’s search results now bring back subject librarians as well as relevant databases, catalogue items, subject guides, institutional repository hits, and external websites. Their blog about this links to some examples.
eBooks and compatibility
Jason Griffey writes a clear explanation about why ebook filetypes and digital rights management means that purchasing an ebook doesn’t mean you can read it on any old e-reader.
Library instruction
Cooke, R., Rosenthal, D. Students Use More Books After Library Instruction: An Analysis of Undergraduate Paper Citations College and Research Libraries (preprint)
“In Fall 2008, students from first-year Composition I and upper level classes at Florida Gulf Coast University participated in a citation analysis study. The citation pages of their research papers revealed that the students used more books, more types of sources, and more overall sources when a librarian provided instruction. When these results were compared to those produced by students in upper level classes (all of whom received instruction), it was discovered that as the class level increased, the number of citations and the percentage of scholarly citations generally increased and there was a high preference for books from all disciplines, especially history.”
(They compared classes which received library instruction with identical classes which didn’t.)
Links of interest 11/8/10 – open access, accessibility, statistics and more
Open Access
- the Creative Commons NZ mailing list.
- The State Services Commission has released the New Zealand Government Open Access and Licensing framework.
- In a brown-bag lunch conversation about open access yesterday a bunch of us also talked about the digitisation of the AJHRs, the Directory of Open Access Journals, ways/issues with getting more open access content in our catalogue and/or Summon, and a bunch of other things.
Accessibility
- Char Booth writes about e-texts and library accessibility including a great quote that “ebooks were created by the blind, then made inaccessible by the sighted.”
- NZETC has just posted about the 1064 works in DAISY format available in their collection for people with print-related disabilities. (DAISY = “Digital Accessible Information SYstem”)
Library statistics
- Dave Pattern at U of Huddersfield blogs about how “non- and low-usage of library services/resources […] relates to final grades”
- Some results from extending the Angers university library’s opening hours – in French and in Google Translate’s English
- Stats from the Toulouse library’s standard OPAC vs its mobile OPAC – in French and Google Translate’s English.
- And Meredith Farkas writes about “the unsupported interpretations” librarians often make based on our statistics
Miscellaneous
- The first year of research on the Researchers of Tomorrow (pdf) study finds that “in broad approaches to information‐seeking and use of research resources, there are no marked differences between Generation Y doctoral students and those in older age groups. Nor are there marked differences in these behaviours between doctoral students of any age in different years of their study. The most significant differences revealed in the data are between subject disciplines of study irrespective of age or year of study.”
- Assessments of Information Literacy collects links to infolit tests, assessments, rubrics and tutorials available online.
- Christina Pikas lists a Rundown of the new [database etc] interfaces this summer. There were some surprises, including a ScienceDirect/Scopus merger apparently due August 28…
[Edited 12/8 to fix broken links]
And I thought we did a literature review
When we were preparing the case for our “Library on Location” trial, and again when we were writing up our results for the conference paper, we did a literature review – both journals and blogs. I thought we’d been pretty much as thorough as the variable terminology people assign to the concept allowed.
But I just saw a tweet linking to Theoretical Job Description for the Librarian with a Laptop, which links back to where the blogger first had the idea, which in turn links to someone else with the same idea.
(This last one is a really really great idea for implementing it at an academic library with maximum success.)
It’s not uncommon for me to see the occasional new one, but for some reason this hit me with a “Argh, we librarians really like reinventing the wheel, don’t we?” At one point I was vaguely thinking of doing a survey of libraries who’d done this kind of thing in order to write up a journal article about success factors, but stuff happened. Suddenly I’m all fired up again and just have to work out how to pull myself back from impending overcommitment…
In the meantime, my collection of links about libraries that have done outreach by taking books and/or laptops outside the library to meet users in popular locations is at my “onlocation” tag on Diigo.
Library Day in the Life
On Wednesdays I work the afternoon/evening shift, so I spent the morning sleeping in, doing the laundry, and watching my sister ice a cake she volunteered for the “Chocolate Day” my colleagues and I had planned for today. My bus brought me to work at 12:45 and I sat and watched Top Gear with two colleagues on their lunch break while everyone else drifted in and “OMG”d at my sister’s truly awesome cake.
At 1pm I was on the desk shift as the normal person rostered for that hour was on sick leave. (A propos of which, today’s A Softer World strip provides a brilliant rebuttal to a certain proposed employment law change in New Zealand. I like sick leave, it means that my colleagues are less likely to come and infect me.) It was semi-steady circulation and basic enquiries, and a query about finding sources for a small literature review on pneumatic conveyers, but I also had time to do some background searches on the PhD topic of a new student in my subject area, and to quickly check my email.
Said student came at 2pm – I spent the next 50 minutes talking with her about where she’s at so far (I didn’t spend as much time on this part as I’d like – I’m still learning how to have this sort of conversation without sounding like the Spanish Inquisition) and what resources we have available (interlibrary loans are always high on the interest list but of course we also talked databases etc) and then I gave her a tour of the building. Before we parted I had the wit to ask if I can check in with her in a month or two – so now I can do so without feeling like I’m nagging.
Though what feels like nagging is frequently good – among my emails was one from a lecturer about setting up a time for a session with one of his classes that I’d been asking him about. I scheduled that in.
At 3:30 (we have scheduled breaks and lunch hours; I’m always a bit shocked to see overseas folk talking about not finding time for lunch) I went to enjoy a slice of my sister’s awesome cake.
Back at my desk I scanned Twitter and Friendfeed and Google Reader for awesome news stuff. I compiled a bunch of that for the draft of the library section of a department’s weekly newsletter; a bunch more will go in my next “Links of interest” post on the internal library blog. My colleague in the same office talked about an article she’d just been reading about the emotional dissonance between how information literacy instructors have to act in the classroom and the reactions we get from students. I’m describing it badly, I need to read it myself.
From colleagues I answered a phone query re opinions on our multisearch, and an email query about duplicate copies of something in storage. There were two wrong numbers at some point, and two misdirected emails. I tidied some stuff up, and also replied to another lecturer about some other classes in a couple of weeks (there’ll 6-8 sessions) and about the associated library assignment.
From 5-9 it was just two of us staffing the branch. So at 6pm I had another desk shift and it wasn’t much quieter than 1pm – lots of people borrowing 3-hour loans, someone wanting instruction on using the mopier’s scan-to-email function, someone asking about an ebook that’s mysteriously disappeared from the content provider’s database (I sent an email to our e-resources expert).
I stayed on a bit longer while my colleague shelved books and collected the books requested by users in our branch and others. 7:20 I had my dinner break; 8pm my final shift and still no quieter though I caught a bit of time to update our electronic noticeboard (tomorrow’s weather forecast, partly in Māori in honour of Te Wiki o Te Reo) and to start writing this post.
8:45 we dinged the bell to warn students it’s nearly time to leave, and I walked around closing windows and picking up discarded student magazines and soft drink cans as subtle reinforcement that the day’s over. There was only one group I had to tell verbally that we were about to close. Doors locked at 9pm; but I hung around inside for about 15 minutes waiting for the interwebs to inform me that my bus was about to arrive; finished this post on the bus and hit ‘publish’ from home.
Crowdsourcing library research
Reading Snapshots of Laptop Use in an Academic Library crystallised some thinky thoughts I’ve vaguely had for a while about the possibility of libraries working together on library research.
The very short version of the article is that in their library “28% of students used laptops in existing spaces in 2005, while 62% of students used laptops in the same spaces in 2008”. But of course they’re not sure exactly what’s causing the change. Is it just the changing times? Changing university policy? Changing library spaces? Something in the water? When you’ve only got one datapoint – your own library – it’s hard to see what the real trend is.
But if you had the same data from a whole bunch of libraries then you’d be able to get a better idea of the nationwide/global trends. And if your data was different from that trend, you’d be able to get a better idea of how your local circumstances are affecting what’s going on.
I’ve had thinky thoughts in the past about libraries sharing their statistics and research and stuff and part of the problem I recognised then was that everyone counts different statistics, so results aren’t always comparable.
But. What if, when we want to do this kind of research, instead of doing it in-house, we open it up:
- stick up a wiki where we can collaborate with a pile of other libraries on deciding the methodology,
- stick up a Google spreadsheet where participating libraries can enter their stats,
- ???
-
profitPublish!
Potential for awesomesauce, yes/yes? Does anyone have any burning research questions they’d like to try this with? Because my burning research question is currently “Let’s do it!” which, um, technically isn’t a question.
Thoughts towards universally applicable usability guidelines
Inspired by spending a few minutes trying to work out how to open a ringbinder:
Write out and/or diagram simple instructions for your product.
- If the instructions take more than three steps, your product isn’t usable; redesign it.
- If the instructions don’t actually match your product, quit smoking the good stuff on company time and write/diagram them again.
- If users need both the written instructions AND the diagrams, then the product is more-or-less usable, but not user-friendly.
- If users need the written instructions OR the diagrams but not both, then the product is somewhat user-friendly, but not sufficiently so as to justify entitling the instructions with “For easy operation”.
- If users don’t need any instructions, THEN the product is user-friendly.
Other thoughts?