Links of interest 29/5/09 (with added cat)

Mosman Library, NSW, is running a “Mosman Library vs That Search Engine” challenge where the library e-collection is pitted against Google and free e-resources. Each librarian has 45 minutes to research, then 45 minutes to write up their search strategy and answer; then the public can vote on who’s given the best answers (and explain why they made that choice). So far they’re on day 4 of 5 rounds.

S92A of the Copyright Act is coming back – the government will begin a review to amend the controversial section that was repealed earlier this year thanks to Creative Freedom NZ protests.

Mary Ellen Bates writes about resisting budget cuts:

“the next time the library budget was cut, the first thing I eliminated was the popular daily news digest. I announced to all the readers why it was being “suspended”, and asked for their comments on whether this service should be re-funded. Sure enough, it didn’t take long before I had the budget restored. It’s not a pretty process, but neither is eating into the behind-the-scenes budget and not allowing library clients to see the impact of the lost funding.”

Data.gov has been launched in the USA “to increase public access to high value, machine readable datasets generated by the Executive Branch of the Federal Government.”

VUW library and student association are holding a joint fundraiser for the library cat, which underwent expensive surgery for diabetes.

Links of interest 19/5/09

NZ On Screen gives free online access to selected NZ On Air television. (They also won the Best Entertainment Site award at the 2009 Qantas Media Awards on Saturday.) The World Cinema Foundation has digitised a selection of international films.

Professor Peter Murray-Rust says “The bit of Wikipedia that I wrote is correct.

Wolfram Alpha has gone live. This is a “computational knowledge engine” – meaning it’s intended to read and parse your question then search its index of facts and put them together to give you an answer (rather than Google which just gives you a bunch of pages which may or may not contain an answer). It’s early days so of course a lot of questions will confuse it, but it does well on things like “How old is Helen Clark?“, “Who directed Dangerous Liaisons?“, “What languages are spoken in India?“, and “What is the meaning of life?

Christchurch City Libraries has their annual booksale this Friday/Saturday.

Deborah

Links of interest 12/5/09

Lav Notes: help for the stalled (pdf) is a one-side library newsletter posted in library bathroom stalls. A colleague of its author mentions a library which posted butcher paper in the bathroom stalls and invited temporary grafitti. Cheaper than repainting!

Finding Physical Properties of Chemicals: A Practical Guide for Scientists, Engineers, and Librarians (pdf)

From Twitter, “New Zealand music month + free performances = [Dunedin Public Library’s] YouTube channel enjoy!”

University of Oregon Library[‘s] faculty unanimously passed a resolution requiring all library faculty-authored scholarly articles to be licensed CC BY-NC-ND.” That is, they retain copyright but authorise anyone to copy, share and use it so long as they attribute its source (BY), use it for non-commercial purposes only (NC), and don’t change it (non-derivative=ND).

Notes from a presentation “on the potential use of mobile devices and cell phones for providing library services and resources“.

More and more people have web-enabled cellphones. Examples of libraries who’ve done this include:

Links of interest 5/5/09

“Links of interest” is an irregular series of posts I started making recently to MPOW’s internal blog, based on items culled from FriendFeed, Twitter, and Google Reader. I started thinking it was a shame not to have it available publicly, so here it is. NB Dates on future posts will be in dd/mm/yy format….

Lessons from the library booth at a local festival: or how not to engage customers

A blog post on New Citation Rules in the 7th Edition of the MLA Handbook.

Merck makes phony peer-review journal to promote a drug, published by Elsevier.

Google Maps adds historical maps of Japan which turn out to accidentally facilitate discrimination.

UCOL tweets that: “UCOL Library now has over 20 wireless laptops students can use anywhere on campus. You can borrow a laptop for up to 3 hours.”

National Library explains Twitter – they compare it to Personal Items columns in early 20th century newspapers, describe the feedback and interaction they’ve had for their account, and talk about how they do it.

Slideshows without slideshow software

I use a Mac, but not only don’t I want to pay for PowerPoint, but I also don’t want to pay for Keynote. So I like creating slideshows with image-editing software. At the moment I use Skitch because though it’s not very powerful, it’s ridiculously easy to use. (By contrast, GIMP isn’t easy to use but is ridiculously powerful.)

Once I have a bunch of images, I import them into iPhoto. I create an album containing them all in order. Then I make it into a slideshow. I have a “next slide” clicker that came with my MacBook and it’s all beautiful.

The problem I’ve had was wanting to upload to SlideShare, which wants powerpoint, keynote, or pdf format, and I couldn’t find a way to turn images into pdfs. I’ve kludged it by importing the images into PowerPoint on my work machine, then uploading that, but it’s a nuisance.

Today while playing with Automator, I discovered it has a “New PDF from images” task. So I created a workflow:

  • Ask for Finder items (prompts for a folder containing a bunch of images)
  • Copy Finder items (to eg the Desktop)
  • Get folder contents
  • Scale images (to 480 pixels – because it’s only for the web)
  • New PDF from images (with “Size each page to fit”)

For bonus geek points, I saved this workflow as “Make a slideshow” in my Speakable Items folder. So now I can tell my computer, “Make a slideshow”, it asks me where to find the images, then it creates a PDF which I can upload to SlideShare.

If you don’t have a Mac there’s probably another way to do this – but I doubt it’s as cool.

Prezi is getting a fair bit of press at the moment for its non-linear style. It is very cool, though very high-powered (and I’m too cheap for it). But I’ve been thinking more and more that for infolit classes, a slideshow that acted like a Choose-Your-Own-Adventure would be really useful – so you didn’t have to go through from slide 1 to slide 99, but could ask students a question and change the direction of the presentation to suit their answer. The “bunch of slides” format still works for me; I just want internal hyperlinks. But I’m not happy with the slideshow html templates I’ve seen, either.

Thinking about this, I realised what it is that I want for my slideshows: Hypercard.

2009 BookCrossing Convention

The BookCrossing Convention was held in Christchurch this year. I’ve been involved in BookCrossing for a few years, though only casually, so it was great to be invited to give a talk. I didn’t attend any of the release or social events but went along to the afternoon sessions today:

Patrick Evans talked about the research he’s done for a biography on Janet Frame, and about the different stories surrounding her life: the autobiography in her fiction and the fiction in her autobiography, the protectiveness of her friends and family for her privacy and the eagerness of strangers to recount legends about her. Janet Frame has been called “New Zealand’s greatest unread author” and I have to admit I haven’t read anything by her – I was surprised to hear she wrote some books that sound like science fiction, so I’ll have to keep an eye out.

We viewed an episode of The Lost Book (and were encouraged to follow the link to be involved in the fourth episode which will be set in Christchurch) and CPIT’s documentary on BookCrossing.

Bruce from BookCrossing Head Office skyped in (after a few technical difficulties) and showed us a preview of the Facebook application which will launch hopefully May/June. They’re also working on an iPhone application and snazzing up the main website to make it friendlier to newbies. Bruce solicited feedback on the user interface – some people talked about the mobile interface not being good, which is something important to BookCrossers. There was also discussion about the store. I was struck when Bruce said that the best selling items are those that make the activity of BookCrossing easier/more successful (eg stickers to make the books stand out, plastic bags to protect them from the weather, etc): it’s obvious in hindsight, but it seems a key thing to bear in mind for any institution trying to provide products or services to its customers.

The Netherlands contingent showed off photos of their country to encourage us to come to the 2010 convention there, and it was unanimously voted that the 2011 convention should be held in Washington DC.

My presentation on Books Unchained: A History covered the chaining of books, bookmobiles, e-texts, and the release of books through BookCrossing.

And of course I came away with several books including a couple of childhood memories, which I’ll have to (re)read and release in strategic locations!

Why academic libraries need to be user-centric

It often seems like public libraries are leading the way with user-friendly websites. I think it’s too easy for academic librarians to say, “Well, it’s different for them: their users are kids and teenagers and the general public. Our users are academically-inclined young adults who should be able to cope with learning the Proper Way of Doing Things.”

The problem is the other difference between public library and academic library users: a public library user is a user for a lifetime. An academic library user (barring the few who go on to research and lecturing) is a user for, say, 3-5 years.

Academic library users don’t have time to learn how to do things the “Proper Way”. They’re too busy writing assignments and working to pay for their next electricity bill. And why should we waste our time teaching them the “Proper Way” – only to have to teach the same lessons to the next year’s intake, and the next, and the next – when we could just fix our interface to let everyone get on with doing it the Easy Way?

We don’t know until we try

A couple of weeks ago I gave a lecture on library resources to about 20 fourth-year students. Included in the show-and-tell was our new libguide-based subject guide, and my new meebo widget. I took the opportunity to ask, “So you can contact me by phone, email, meebo, or face-to-face. Which do you think you’d be most likely to use?”

The responses were: email or face-to-face. A bit disappointing (after I’d spent some time explaining to colleagues and managers the advantages of the meebo widget) but interesting.

But. That was Friday. On Monday I got a Meebo query, and on Tuesday I got another Meebo query. So even though the class had said they would use some other method to contact me, 10% of them, while browsing the subject guide, saw that I was online and thought they’d contact me that way after all.

I officially approve of asking users what they think about things – but it’s not perfect. The only way to be sure whether something’s useful or not is to try it out (and market it!)

[Obligatory acknowledgement that we can’t try out and market everything. But we were already using a meebo room for online reference, so adding a widget to my libguides took me less than 10 minutes.]

Tweets on libraries

Gerrit van Dyk comments on some tweets about libraries as (respectively) discussion space and quiet space, and I think these raise a couple of issues for libraries:

  1. Often libraries do have the discussion areas people want, but people don’t know we do! We’re not always very good at promoting the resources/services we have. (In a focus group recently, a postgrad student timidly said that it’d be nice if the library could offer a service where if she was stuck on her literature review she could come to us and we’d help her do it. Us reference librarians running the focus group had a hard time not banging our heads on the nearest desk: this is #1 on our job description and she didn’t know that’s what we’re here for!)
  2. Sometimes we get so focused on a trend (more people want discussion spaces) that we forget that this doesn’t mean that everything’s completely changed all at once (ie people haven’t suddenly stopped wanting quiet spaces). (Last year I made a video with some of my library’s students asking them what they liked about using the library, and a startling percentage said what they liked was that it was a nice quiet place to study.)

It’s definitely illuminating seeing what people say about libraries online, though it occasionally feels like stalking. I’ve got an RSS feed of a search on tweets in New Zealand about libraries (due to the NZ ISP system I couldn’t narrow it closer to my region). One recent one that is food for thought: “wondering why i’m being told to take a library course when i have been at uni for 3 years and know how to read a book“. Hopefully the library course will answer that question…

Getting cheered

So my colleague and I got cheered at the end of a library skills lecture to 280 new engineering students last week. Ruling out, for vanity’s sake, the possibility that it was because

  • we finished early;
  • that corner of the room was watching sports on their iPods;
  • the students that way inclined thought I was hot;
  • the students the other way inclined thought my colleague was hot…

…It might have been because of a couple of things we tried a bit differently this year.

A bit of background: this lecture was for the first year (“intermediate year”) of Engineering students, in their first week ever at university. Latest figure I’ve heard is that 780 are enrolled; we gave the lecture in three sessions with ~250 students attending each day. The lecture is to support their first assignment, an essay requiring library research which they have a week and a half to write. Anguished quote from the first year this course was offered: “I choose engineering so I wouldn’t have to write!” Citing is a completely new concept to 95% of them.

The last two years, we did a powerpoint going through the research process, different kinds of sources, how to evaluate sources including websites, the evils of Wikipedia, etc, and citing.

This year we did three things differently:

  1. we restructured the powerpoint to start with *their* research process – ie, Google and Wikipedia. We showed how some bad search results come up, eg tipsforsuccess.org, written by a follower of L Ron Hubbard, and I told the story of how Hubbard made a bet at an sf convention that he could create a religion and make a million dollars. (People laughed, it was great.) I showed the Wikipedia page from that Google search – it had some gorgeous orange warnings on it so we talked about those, then looked at the introductory paragraph which had footnotes. (Subliminal introduction to the concept of citing.) Scrolled to the reference list at the bottom of the page which had dictionary entries, books, journal articles, newspaper articles – and segued from *there* into the scholarly research process and the things we hold in the library. And so forth.
  2. Inspired by Beyond active learning: a constructivist approach to learning(1) we got interactive. We were really dubious about this because a) the class size was 250ish and b) these are engineers, and most engineering classes have mutely resisted interaction. So we made sure the powerpoint would work even if they didn’t answer questions. The interaction itself was things like: “So you’ve got an assignment: where do you start?” We expected to elicit “Google” – actually people had various responses and were all talking at once so we couldn’t hear them all. Some said the library so we cheerfully called them “greasers” šŸ™‚ and then when we heard “Google” from others we moved on to the next slide. Google results – “What do you notice about these results?” – they noticed some things, and the rest of what we talked about we just added to what they were saying. Same thing with Wikipedia: “What do you notice? What do these numbers in brackets mean?” And so forth.
  3. We rejigged the slides themselves. The old slides were endless bulletpoints. So, inspired by the movement in conference presentations to use images rather than bulletpoints, we did the same thing. This worked particularly well for a photo-tour of the different parts of the library they’d need, eg a photo of where the reference collection was, then a photo zoomed in on some dictionaries. We had a series of photos physically walking upstairs to the main stacks of books for the assignment subject area. It was a bit hokey and people laughed, but… hey, people laughed, so it was cool.
    3a. Ā  We paused in the middle for a couple of minutes to let the students write down links to the library website, the subject guide, and Internet Detective.

So we gave this lecture three times. People seemed engaged for them all, and the first two times we got regular applause and then people coming up for questions afterwards. The third time someone asked a question in the middle of it (during the citation section), and at the end we got applause and cheers from one corner, and people coming up for yet more questions. So, I dunno, maybe the cheering was a fluke; but either way, I think that format worked really well, and I’m going to be trying it with more classes in future. (Even if more advanced engineering students might have learned how to resist interactivity – it seems worth a try.)

(1) Cooperstein, Susan E. and Elizabeth Kocevar-Weidinger (2004). Beyond active learning: a constructivist approach to learning. Reference Services Review 32(2), pp 141-148

PS Of course we’re still having to tell half this stuff again and again to people coming to the combo lending/reference desk, and I’m considering how to find physical space for some mini-workshops, but that’s par for the course.